Frequently Asked Questions

Introduction to Landian

What is Landian?

At Landian, our mission is to safeguard homebuyers from the excessive fees typically charged by real estate agents. Go to Landian.co, import a listing link and get a push-button home tour or purchase offer from a local real estate agent for a flat fee of just $49 per tour and $199 per offer. On average, customers can save about $15k, equivalent to a year of mortgage payments, compared to the traditional 3% buyer agent commission.

Where is Landian available?

Landian works in all 69 states, territories, districts and provinces of the United States and Canada.

Is Landian a brokerage?

No, Landian is not a brokerage. Landian is a platform that schedules and coordinates service contracts between homebuyers and licensed real estate agents who work for their own brokerages, as well as software tool that helps buyers prepare their own offers. When you use Landian, you sign contracts on your own behalf or directly with the specific brokerage of the agent assisting you. Landian empowers buyers to lead the offer process themselves, providing tools and support.

Tours

How can I tour properties using Landian?

To tour properties with Landian, simply paste the property listing link into Landian's platform. You can then schedule a tour at your convenience. A local Landian agent will obtain any necessary lockbox codes and take you on a relaxed home tour without any pressure.

Why shouldn't I just try to contact the listing agent directly to schedule a tour?

Under the new 2024 laws, real estate agents are now required to have you sign a buyer representation agreement before they can let you tour a home. This means you could be pressured into committing to a 3% commission, potentially costing you $15,000 on a typical $500,000 home. By using Landian, you can avoid this scenario entirely. Landian coordinates with licensed agents who follow a strict code of ethics, ensuring you a no-pressure, zero-commitment tour for a super-low flat fee.

Using Landian

Can I search for homes directly on Landian?

Landian is not a property search platform. It is a tool designed to help you privately manage and organize property information for your personal use. By pasting or importing a listing, you can save some of its details in a manner similar to a cloud-based spreadsheet. This allows you to easily fill forms for tour requests or offers. All data remains private and is not publicly indexed. Think of Landian as a personal cloud-based service, securely managing your information, which is accessible only to you for your own personal needs.

Can I search for homes directly on Landian?

Landian works with properties you find on major listing sites. Just paste a link for your own personal use and Landian will import it for you to begin a tour request or offer.

What property types does Landian work for?

Landian is designed for the purchase of residential properties, such as houses and land. It is not currently optimized for commercial properties due to their unique transaction requirements.

Why should buyers care about saving commissions? Isn't it the seller's responsibility?

It's a common misconception that sellers pay the commission. In reality, buyers fund these commissions through the funds they bring to the closing table. Recent legal changes, including a notable settlement by the National Association of Realtors (NAR), have shifted this responsibility. Landian empowers buyers to save on these fees, promoting a more consumer-friendly real estate market.

How suitable is Landian for first-time homebuyers?

Landian's intuitive interface is great for first-time buyers. The platform demystifies the offer process, offering clear instructions and the option for customized help from the support team, making it accessible and user-friendly for a broad range of buyers.

The home I want to buy isn’t importing properly. What should I do?

If the property you're interested in is not importing properly into Landian, simply forward the listing from another website to hello@landian.co. We'll add it to Landian for you, ensuring you can proceed with scheduling tours and making offers on the platform.

Pricing and Fees

How much does it cost to use Landian?

Landian offers competitive and transparent pricing for all services. The costs are as follows:

  • Tours: $49 per tour, paid upfront, with no further obligations or commissions.
  • Agent-Written Offers: $199 per offer sent, ensuring professional guidance throughout the process.
  • AI-Powered Offers: $99 per offer, providing a cost-effective, technology-driven option for drafting and submitting your own offer.

Are attorney fees included in any fees charged?

No, attorney fees are not included in any fees charged by Landian. These fees typically vary by region, but are typically well below the fees charged by a typical real estate buyer’s agent.

How is Landian so cost-effective?

Landian agents are very economical because they earn money for every service they provide, unlike traditional agents who only earn income 10% of the time. Landian uses AI-powered tools to make tasks like tour scheduling easier and faster. This efficiency allows Landian to offer services at lower costs. You pay as you go: a low flat fee for tours and offers. This way, you avoid paying the high commissions traditional agents charge, saving you a lot of money.

If the seller is offering to pay buyer agent commissions, can Landian still save $15k in commissions on a $500k home?

Yes! Although sellers are increasingly declining to pay buyer agent commissions now that they're no longer allowed to be listed on most major Multiple Listing Services in the US, sometimes sellers still do offer them. When buyers purchase a home with a real estate agent in such cases, buyers pay agent commissions through the purchase price, which is higher than what a seller would otherwise accept for the property to receive the same net proceeds after commissions are paid. Although it varies by region, a historically typical real estate commission in North America is 6%, split 3% and 3% between buyer's and seller's agents. This means each agent receives 3% of the home's sale price, amounting to $15,000 each for a $500,000 home, which is close to the average sale price for a home in North America in 2024. Landian's platform eliminates the need for a buyer's agent commission, which means the buyer's portion of the commission can be negotiated into a reduced sale price. By not having to factor a buyer's agent commission into the purchase price, Landian users can save $15,000 on a $500,000 home. In more expensive markets and with more expensive homes, savings can be even more substantial!

How can Landian save a year of mortgage payments?

By eliminating the buyer's agent commission, Landian reduces the overall cost of purchasing a home, resulting in savings that equate to about a year of mortgage payments. For a home priced at $500,000, the mortgage loan size after a 20% down payment would be $400,000. However, without the buyer's agent commission, thanks to Landian, the mortgage size can be decreased to $388,000 (80% mortgage on a $485,000 purchase price), while still maintaining the same net proceeds to the seller. Assuming a 30-year loan term and a 7% interest rate, the monthly payment would decrease from $2,661 to $2,581. Over the life of the loan, this translates to total savings of $28,741, or the equivalent of 11.1 months of mortgage payments ($28,741 / $2,581). If the buyer's agent commission is not able to be capitalized into the mortgage, the difference in monthly payment would be $100, or the equivalent of 13.9 months of mortgage payments. If the buyer's agent commission eats into the buyer's available funds for downpayment such that private mortgage insurance (PMI) becomes a necessity, the savings with Landian can equate to as much as four years of mortgage payments depending on applicable PMI rates, which typically range between 0.5% and 1.5% annually of the total amount mortgaged.

Offer Prep Sessions

How does an Offer Prep Session work on Landian?

When you're ready to make an offer, the first step is to schedule an Offer Prep Session with a Landian agent. You'll be asked to provide proof of purchase ability or a pre-qualification letter, which will be requested via email after booking.

The session, lasting up to one hour, is conducted virtually through Zoom or phone. During this time, your agent will help you determine your offer price, terms, and contingencies based on their expertise and a brief review of the listing. Offer Prep Sessions do not typically include a full pricing analysis based on comparable sales or detailed property research. This session is ideal for advanced buyers comfortable with a streamlined service at a lower fee. For those requiring more in-depth support or a detailed analysis, additional Offer Prep Sessions can be easily scheduled through your Landian dashboard.

What does the Offer Prep Session include?

The session helps you prepare a purchase offer, including guidance on pricing, terms, and contingencies. It also includes follow-up with the listing agent and support with counteroffers until final acceptance, rejection, or expiration of the last offer. For ongoing assistance, such as handling complex counteroffers or negotiations, you can book additional Offer Prep Sessions via your dashboard.

Does an Offer Prep Session include support for handling counteroffers?

Yes, your agent will assist with straightforward counteroffers, such as adjustments to price or closing dates. However, if a counteroffer involves more complex changes, such as major revisions to contingencies (e.g., new inspection requirements or financing conditions) or complex negotiations regarding repair credits or concessions, you may need to book an additional Offer Prep Session. These significant changes often require more time and attention to ensure proper guidance throughout the negotiation process.

What does the Offer Prep Session not include?

The session does not cover post-offer steps like inspections, appraisals, or title work. For tasks beyond the offer stage, we recommend working with a local real estate attorney to manage key aspects of the transaction. Landian agents are not attorneys and cannot provide legal advice, so consulting an attorney ensures all legal and contractual details are handled properly.

Buyer-Broker Agreements

In some cases, you may be asked to sign a buyer-broker agreement applicable to your jurisdiction. This requirement may be due to the broker's liability insurance, local licensing boards, or MLS regulations. As per Landian's Terms of Service, agents agree not to impose additional fees or commission obligations through these agreements. However, it is the buyer's responsibility to verify the terms. If there is any uncertainty, it is strongly advised that you consult an attorney to review the agreement.

Do I have to make an offer during the session?

You are not required to make an offer during the session. The session is designed to help you craft a strong offer, but the decision to proceed is entirely up to you. If you change your mind, the session fee remains non-refundable unless canceled more than two hours in advance, per our Cancellation Policy.

How do I schedule an Offer Prep Session or additional sessions?

Scheduling is simple. Log in to your Landian account, select the property, and choose a time slot for your session. If you've worked with a Landian agent before, you'll usually be paired with the same agent for continuity. If further support is needed, additional sessions can be easily booked through the Landian dashboard.

Closing and Commissions

Can I use my own attorney, or do I have to use the one recommended by Landian?

You are welcome to use your own attorney. Landian's goal is to facilitate the closing process smoothly, whether with a recommended attorney or one of your choosing. Attorney fees are not included in fees charged by Landian.

What is “closing” and where does it take place?

Closing is the final step in the homebuying process where the title of the property is transferred from the seller to the buyer. It typically takes place at an attorney’s office near the home you’re buying. Landian will refer you to a top-rated closing attorney and handle the transition of your file to their office, where you will sign the final documents and make the necessary payments to complete the purchase with their guidance. You’re also free to choose your own closing attorney.

NAR Settlement

What does the recent NAR settlement mean for homebuyers?

The recent NAR settlement resolves litigation related to broker commissions. NAR will pay $418 million and implement new rules, including prohibiting broker compensation offers on MLS and requiring buyer agreements. This settlement aims to preserve consumer choice and protect NAR members, while potentially saving buyers significant commission costs.

How do the new 2024 laws affect the homebuying process?

Under the new 2024 laws, real estate agents are required to have buyers sign a representation agreement before touring a home. This change means buyers need to be more aware of their representation status to avoid unexpected commissions. Landian's flat-fee model provides a transparent and cost-effective alternative. By using Landian, you can navigate these changes efficiently and save on traditional commission costs. Visit Landian.co to start your homebuying journey today!

How does the NAR Settlement affect me as a homebuyer?

Since August 17, 2024, buyers have been required to sign written agreements with their real estate agents before touring a home. This change ensures that buyers fully understand the services they will receive and the associated costs. The settlement also removes the requirement to list broker compensation on the MLS, which means any compensation agreements will be negotiated off-MLS, giving buyers and sellers more flexibility.

Why are written agreements with agents now required?

The settlement includes a new rule that requires written agreements between buyers and their agents to provide clear terms of service and compensation. This transparency helps buyers know exactly what they are paying for and prevents unexpected costs during the homebuying process. It also ensures that buyers are better informed about the services their agents will provide.

How will the changes to agent commissions benefit buyers economically?

With the new rules, agent commissions will no longer be disclosed on the MLS, reducing the upward pressure on list prices that was meant to cover the traditional 3% buyer agent commission. This transparency allows for more personalized and potentially cost-saving negotiations. Landian offers significant economic benefits by eliminating traditional agent commissions. Using Landian's "Pay As You Go" model, buyers pay only for the services they need, such as tours and offers, at flat fees. This approach helps buyers save thousands of dollars that would otherwise go toward agent commissions. Buyers can also tip their Landian agent if they secure a great deal, providing further financial flexibility and savings.

Compliance and Legal

What does it mean that Landian is not a real estate broker or agent?

Landian is a technology platform providing scheduling, document preparation, and payment processing services to facilitate real estate transactions. This distinction means that while we assist in the process of buying or selling real estate, we do not represent clients as a broker or agent would. Our services are designed to complement your transaction efforts, offering a streamlined, efficient alternative to traditional brokerage services without providing legal or financial advice.

Where can I find more information about Landian's Terms of Service?

For comprehensive details about our Terms of Service, including your rights, obligations, and the governing laws, please visit our Terms of Service page at https://landian.co/terms-of-service/. We encourage all users to review these terms carefully to ensure a thorough understanding of the legal agreement between you and Landian when utilizing our platform and services.

Support

What kind of support does Landian offer if I run into issues?

Landian provides comprehensive support through its support team, which is available via email and phone. This team includes licensed real estate agents and technology experts ready to assist with any part of the offer process, from crafting your offer to negotiation and closing.

What should I do if I encounter a technical issue on Landian?

If you experience any technical difficulties while using Landian, please contact the support team for assistance via email at hello@landian.co or phone at (615) 219-9199.

Security and Privacy

How does Landian ensure the security and privacy of my personal information?

Landian uses industry-standard security measures to protect your personal information and transaction details. The platform is committed to maintaining privacy and confidentiality, adhering to strict data protection policies and regulations.

Do I send money through Landian?

No, Landian charges fees to your credit or debit card for tours, offer prep sessions, and offers. We use Stripe for payment processing and do not store any payment information.

Community and Feedback

How can I provide feedback or suggestions to improve Landian?

Landian highly values user feedback and suggestions for improvement. Send us an email! The Landian team frequently reviews all feedback to continually enhance the platform.

Accessibility

Does Landian support French or Spanish?

Plans are in place to add support for French and Spanish to make Landian accessible to more users in the future. Currently, while Landian works for properties in Canada and Puerto Rico, it is not officially marketed in these locations due to language support limitations.

Is Landian accessible to users with disabilities?

Landian aims to be accessible to all users, including those with disabilities. The platform is designed according to web accessibility guidelines to ensure a wide range of users can navigate and use Landian effectively. If you encounter any accessibility barriers, please contact the support team for assistance.

Can I meet with Landian in person?

Landian operates primarily as an online-only platform in order to streamline the homebuying process from anywhere at any time, without the need for in-person meetings. Our support team is readily available through email and phone at (615) 219-9199 to offer assistance, guidance, and answer any questions you may have.

Future Expansions and Updates

Can Landian help me get prequalified for a mortgage?

Landian plans to introduce mortgage prequalification services in the future to further streamline your home buying journey. In the meantime, contact us for our recommendations of best in class mortgage lenders serving your market.

Is Landian planning to expand its services to include rental properties in the future?

While Landian is currently focused on residential property purchases, the possibility of expanding to include rental properties is under consideration. Any updates to the platform's services will be communicated to users and reflected on the website.

Will Landian introduce more tools or features to assist with the home selling process?

Currently we are exclusively focused on improving the buyer experience. Stay tuned for updates on new functionalities.

For Agents

What are the benefits of using Landian as an agent?

Landian provides a comprehensive platform designed to streamline your real estate business. With AI-powered intelligence, Landian offers smarter agreements that adapt to your needs, ensuring you stay ahead of the competition. The interactive dashboard allows you to efficiently manage your listings, client interactions, and appointments, all integrated seamlessly with Google Calendar. Additionally, Landian’s tools for smart tour and offer prep session scheduling help you deliver exceptional service, enhancing your client’s experience while optimizing your workflow.

How can I earn income with Landian's model?

Landian offers a unique income model that allows you to earn for every service you provide, not just for closing sales. This means you get paid for conducting property tours, assisting with offer preparation, and other client services. The "Pay As You Go" model allows clients to pay flat fees for specific services, giving you steady income opportunities regardless of whether a sale is completed. Additionally, if you help a client secure a home below their target price, they can choose to give you an optional tip, adding another layer of earning potential.

What is the Landian Buyer-Broker Agreement?

The Landian Buyer-Broker Agreement is a crucial document that formalizes the relationship between you, as the buyer’s agent, and your client. This agreement is e-signed by the buyer before any services, such as property tours or offer preparation, are provided. The agreement ensures that the compensation for your services is clearly outlined and objectively ascertainable, in compliance with the latest NAR settlement changes. By using the Landian platform, both you and your client are protected by a legally sound, transparent agreement that aligns with industry regulations and best practices.

How does Landian ensure compliance with the new NAR settlement changes?

Landian is designed with compliance in mind, particularly regarding the latest NAR settlement changes. One key aspect of compliance is ensuring that the compensation amount in the Buyer-Broker Agreement is objectively ascertainable, meaning it is clearly defined and transparent. Additionally, Landian requires that the Buyer-Broker Agreement is e-signed before any services are provided, such as conducting a home tour or preparing an offer. This not only ensures that all parties understand the terms of the agreement but also safeguards you as an agent by adhering to industry standards and legal requirements.

Can I contact buyers or sellers outside of Landian?

No, when you engage with clients via the Landian platform, you agree to maintain all communications and interactions within the platform. This is to ensure that all contractual obligations are honored and to provide transparency in your professional relationships. After the contracted services are completed, you must refrain from contacting the buyer or seller outside of Landian unless it is within the scope of a new agreement made through the platform.

What are the requirements for offers?

When preparing offers through Landian, you must use the applicable state offer form or purchase agreement, ensuring compliance with local laws and regulations. Additionally, Landian's model requires that you do not take a buyer agent commission on these offers. The agreement includes specific language that clarifies the no-commission requirement, promoting transparency and aligning with Landian’s commitment to fair and ethical practices.

Collaboration

Does Landian have a referral or affiliate program?

While there's no program in place yet, Landian is open to collaboration with satisfied customers and influencers in the real estate or personal finance sectors. Interested parties are encouraged to reach out!

How can others in the real estate industry collaborate with Landian?

Real estate industry participants interested in collaborating with Landian are encouraged to reach out. Landian is open to partnerships that align with its mission to streamline and economize the homebuying process.

Media and press inquiries?

Landian welcomes media and press inquiries, eager to share insights on the evolving North American real estate market and how Landian is innovating within it. Send us an email.

Other

Can I get a buyer agent rebate?

Since Landian operates without traditional buyer's agent commissions, the concept of a rebate doesn't apply. Landian's model already incorporates significant savings by eliminating these commissions.

Founding

Where is Landian based?

Landian is a product of Landian, Inc., a Delaware corporation headquartered in the state of Wyoming, USA.

Who are the founders?

Landian was co-founded by Bryce Galen, Neal Batra, and Josh Sitzer, along with a team of advisors, engineers, and real estate professionals.